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Resume

Sergei Yetzke — Commerce City, CO · 909-833-5010 · lukewater98@gmail.com

Colorado Army National Guard soldier and Metropolitan State University of Denver cybersecurity student with experience in airport operations, customer service, employee training, and team leadership. Active Secret Security Clearance, with a proven ability to work in fast-paced, security-sensitive environments.

Education

Metropolitan State University of Denver

B.S. Cybersecurity · Currently enrolled

Relevant coursework (in progress):

  • Networking Fundamentals
  • Information Security
  • Computer Systems
  • Programming Fundamentals

Military service

Colorado Army National Guard

13R Radar Operator · Currently serving

  • Hold an Active Secret Security Clearance.
  • Completed military training focused on leadership, discipline, teamwork, and mission readiness.
  • Experienced working in structured, high-responsibility environments.

Experience

Aircraft Fueler

Menzies Aviation — Denver International Airport · Present

  • Safely fuel commercial aircraft following FAA, airline, and company safety procedures.
  • Perform pre- and post-fueling inspections to ensure equipment and aircraft safety.
  • Operate fueling equipment and maintain accurate fueling records.
  • Coordinate with flight crews, dispatch, and ramp personnel to meet departure schedules.
  • Work efficiently in a fast-paced, safety-critical airport environment.

Supervisor

Prospect Airport Services · 2025

  • Led daily operations while ensuring safety and customer service standards were met.
  • Trained, mentored, and supported new employees.
  • Coordinated with airline personnel to maintain efficient operations.
  • Resolved customer concerns professionally.
  • Ensured compliance with company and airport security procedures.

Passenger Service Agent

Prospect Airport Services · 2025

  • Assisted passengers with check-in, boarding, baggage, and flight information.
  • Worked under strict TSA and airline regulations.
  • Delivered customer service in a high-volume environment.
  • Maintained professionalism during flight delays and operational changes.

Trainer

Freddy's Frozen Custard & Steakburgers · 9 months

  • Trained and coached new employees.
  • Assisted management with daily restaurant operations.
  • Maintained food safety and cleanliness standards.
  • Helped improve team efficiency and customer satisfaction.

Team Member

Chick-fil-A · 2 months

  • Delivered fast and friendly customer service.
  • Prepared food while maintaining quality standards.
  • Worked effectively in a team-oriented environment.

Core qualifications

  • Active Secret Security Clearance
  • Customer Service Excellence
  • Team Leadership & Training
  • Airport Operations
  • Security Awareness
  • Time Management
  • Communication
  • Conflict Resolution
  • Microsoft Office
  • Problem Solving
  • Team Collaboration
  • Adaptability

Achievements

  • Active Secret Security Clearance
  • Colorado Army National Guard Soldier
  • Supervisor experience by age 20
  • Trained multiple new employees
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